FAQS

Place your items in the locker and text us the locker number and service requested. We will collect the items and email you the invoice with payment options. Once paid, your ready items will be placed in the locker and you will be notified by email with the pin code.

You can register online OR simply include your full name and email ID in your text to 647-862-8080 with the locker number. We will update our system with your information. The next time you use our service, just text us the locker number and service requested.

No, we use master keys to unlock the locker doors. Just text us at 647-862-8080, the locker number and service requested.

It usually takes 2 to 3 days for most of the items. Wedding gowns, leather items or other special items needs some more time.

Feel free to use more than one locker. Just text us both the locker numbers you have used.

Yes, the minimum order for dry cleaning / alterations is $10 before tax and for wash&fold service is 10lbs by weight.

On our website, ezeedrycleaners.com/pricing

We have experience handling all items such as wedding dresses, silk dresses, Leather, Suede Jackets etc with stains. Simply text us your special request in your text message & we'll take care of it.

Yes, we offer minor alteration services, As our business is based on locker system, we cannot offer measurement services. So please be as descriptive as possible with your measurements / required alterations in your text message. For Hemming, we usually recommend to add in a sample pant/ skirt which fits you well along with the item which needs alterations. We can then copy the length / pattern as requested. We generally call you once we have collected your items if your message / instructions are not clear.

Within 5 days after you are notified with the pin code. If you are on holidays, please let us know in your sms or if you want late delivery, as it is not fair to other users to have one locker blocked for longer time.

We will email you the invoice within 2 days. Please make sure your email address is correct. If you have not received the email, please text us at 647-862-8080

For 5 days after you receive the pin code. After that your clothes will taken back to our factory If the clothes are not requested for a pick up within 1 month, we are not liable for any damages or losses from unforeseen reasons.

We won’t know these are your clothes, unless you call/SMS us at 647-862-8080. We will keep your clothes ready until further instructions.

We suggest you drop the clothes after you are back from vacation, but if incase you do drop it off before travelling, we will leave your clothes in the locker for 3 days.After that you will have to call us and let us know, you are back.

Lockers are made of .7mm steel. That's extremely strong and durable. Plus the premise itself is monitored.

As safe as your bank account. Your credit card information is not stored with us. Your payment is handled by intuit (they are also the creators of turbotax, their security encryption is one of the best in the market)

Our objective is make your life easy, just as our business name. Our Service is not only available 24/7 right within your building, But also our prices are extremely competitive. No more parking hassle, No more walking outside in the cold. No more waiting for the store to open to pick up and drop off your items.

You will automatically be subscribed to our mailing list. You can always choose to opt out of our mailing list.

Currently we only provide Laundry Wash & Fold and Dry Cleaning Service.

Yes we do.

Yes, It will cost more than the regular price of each item. Plus the minimum bill has to over $50.